Thought Leadership

Duke CE’s article library brings you the latest thinking from our thought leaders in Dialogue, the only truly global journal for managers and leaders.

The value of the chief purpose officer

This healthcare executive is setting an example for organizations everywhere. The C-suite is multiplying. In decades past, organizations…

Three tools for driving operational excellence amidst uncertainty

In the digital era, it’s imperative that businesses differentiate themselves from competitors. Operational excellence in three areas makes…

Women perform well under pressure

We all know the stereotypes of male courage under pressure, and yet research shows women are actually better…

The state of emotional intelligence among sales leaders

Ben Laker and Rita Trehan uncover the rise and fall of great sales leadership. It’s a truth acknowledged in…

Do we really need to get the “last word” during a conversation?

Liz Mellon looks at the very concept of the ‘last word’ and our enduring urge to have the final…

Personify the ambassador behaviors of leadership

Meet the five exemplars of leadership behaviors. Humanity has made incredible strides in delaying the onset of old…

Rethinking how we measure potential

Success in the new world requires agility, adaptability, agency and humanity. Many organizations use the popular nine-box grid: a…

Future prospects for the Financial Planning and Analysis business function

Embrace the human element and worry less about AI. Financial planning and analysis (FP&A) is a crucial group within a…

For impactful feedback, context and tone are required

Many feedback interventions fail. Some subtleties can make all the difference. You’re not alone if you think that…

Purpose perspectives from author Daniel Pink and HR executive Kevin Cox

We must align individual and organizational purpose. If you really want to see purpose in action, consider the…

Speak your customers’ language

We can learn from Apple’s culture.  Unfortunately, the Apple doesn’t fall far from the tree. The company’s forays…

Understanding the link between risk and finance

You might have an opinion about how to approach uncertainty, but there’s a good chance you need to…