The state of emotional intelligence among sales leaders
Ben Laker and Rita Trehan uncover the rise and fall of great sales leadership. It’s a truth acknowledged in…
Do we really need to get the “last word” during a conversation?
Liz Mellon looks at the very concept of the ‘last word’ and our enduring urge to have the final…
Personify the ambassador behaviors of leadership
Meet the five exemplars of leadership behaviors. Humanity has made incredible strides in delaying the onset of old…
Rethinking how we measure potential
Success in the new world requires agility, adaptability, agency and humanity. Many organizations use the popular nine-box grid: a…
Future prospects for the Financial Planning and Analysis business function
Embrace the human element and worry less about AI. Financial planning and analysis (FP&A) is a crucial group within a…
For impactful feedback, context and tone are required
Many feedback interventions fail. Some subtleties can make all the difference. You’re not alone if you think that…
Purpose perspectives from author Daniel Pink and HR executive Kevin Cox
We must align individual and organizational purpose. If you really want to see purpose in action, consider the…
Speak your customers’ language
We can learn from Apple’s culture. Unfortunately, the Apple doesn’t fall far from the tree. The company’s forays…
Understanding the link between risk and finance
You might have an opinion about how to approach uncertainty, but there’s a good chance you need to…
Rethinking the job description
Experience can be overrated. Physicist Freeman Dyson made an inconvenient discovery during World War II. He was asked…
The new paradigm for ecosystems
It is time to rethink value chains. Successful organizations in the 21st century have placed themselves at the…
Building an inclusive system of gender identities
Sometimes you can look in the mirror and something just doesn’t feel right. Other times, you can take…
