Speak your customers’ language
We can learn from Apple’s culture. Unfortunately, the Apple doesn’t fall far from the tree. The company’s forays…
Lessons in leadership from female CEOs
Women leaders are in the news and for all the wrong reasons. In August 2018, in response to…
Overcoming adversity as a female leader
The characteristics that shape leaders can sometimes come from the most adverse sources. Such is the case for…
Lessons in uncertainty from the sports world
Leaders have a lot to learn from the sports world – and not just from extraordinary athletes. Here’s…
Why your business needs to invest in Corporate Social Impact
Unlike the employee volunteer CSR programs of old, Corporate Social Impact (CSI) initiatives can have a massive combined…
Organizational purpose must be realistic
Aspirational, pie-in-the-sky corporate missions are inspiring. But in order to be successful, corporate purpose must also involve realistic…
Why leaders should encourage failure
Contrary to many leaders’ perfectionist impulses, creating cultures where failure is acceptable is important for fostering agility and…
The link between innovation and business purpose
The Zen Hospice’s Purpose Project. Two months ago, I came with a group of US financial executives for an…
Aligning beliefs, strategies and resources
The art of doing well by doing good. Many people operating in today’s complex and uncertain environment have…
How leaders energize those around them
A powerful skill that is open to everyone Have you ever been curious about what makes you light up…
How being vulnerable is the key to inspiring leadership
Former Chanel US executive Susan Clatworthy shares lessons from her own career about why vulnerability is the key…
How to escape the trap of familiarity and embrace imagination
It’s easy to get trapped in familiar processes and ways of thinking. Here’s how to escape and, in…
