Understanding consumer behavior with Dr Linda Papadopoulos
Psychologist Dr Linda Papadopoulos has dedicated her career to figuring out what makes people tick. Along the way,…
Dan Ariely: What Ikea understands about human behavior
People derive great satisfaction from products that they build or shape themselves, even when the quality is relatively low. Dan…
How to become an idea broker
Innovation doesn’t have to be a once-in-a-lifetime event – it can be an everyday occurrence. The secret to…
Design thinking: The secret to Nedbank’s success
South African financial services company Nedbank discovered their customers’ real pain points – and how to fix them – using design…
Focus on your customers and employees, and profit will follow
American Express’s Denise Pickett knows that purpose is a much more exciting motivator than strategy – and that…
How your organization can welcome Generation Z
Generation Z is about to revolutionize how companies think about hiring and employee retention. Here’s how your organization…
How to remove bias from your decision-making
Unconscious biases and assumptions can lead you to make poor decisions without even realizing it. Netflix, Hulu, HBO…
Three steps for cultivating resilience in your organization
Genpact’s NV ‘Tiger’ Tyagarajan shares his secrets for creating resilient companies that can adapt quickly and leverage global…
Using mindfulness to navigate complexity
The 2009 ‘Miracle on the Hudson’ was a prime example of successful leadership in a complex situation. Here’s…
How wine stores exemplify the need for solution-driven innovation
The business model of wine shops is only one example of a wider failure to address consumers’ actual…
How Indian education produces sky-high achievers
India’s competitive universities and cultural emphasis on education are the secret to the country’s rich pool of talent….
Why leaders can’t rely on instinct alone
Evidence-based decision-making leads to better outcomes than decisions based on instinct alone, no matter how experienced the decision-maker is.Everyone…
