Airlines have no room for complacency
Airlines hold their customers’ lives in their hands and culture is critical to keeping them safe. Safety, compliance…
Negotiate like a woman
Everyone wins, including men, when feminine leadership behaviors take center stage. If someone said that you “negotiate like…
Rubrics for culture change can help leaders win buy-in
Developing a rubric for culture change can help leaders win buy-in, as an example from the US Navy…
An extraordinary commitment to learning yields extraordinary results
Pamay Bassey discovered the secret to learning in 365 days – and unlocked business value that will last…
Two ways to immediately raise the probability of positive outcomes
The professional poker player, Annie Duke, has written that the outcome of any given poker hand is based…
Build a culture of hope
There’s an organizational competency which is rarely discussed but much needed. Similar to many of you, I’ve been…
Small government: in theory and in practice
Do we have a date with destiny? The American anti-tax activist Grover Norquist once said: “I don’t want…
The only thing to fear is unproductive fear
Fear can paralyse – or, targeted on valid concerns, can stimulate effective action and innovation. On 4 March…
Five ideas that could save thousands of workers’ lives
A small improvement in safety at work would have a huge impact – and culture is key. Around…
How to build an invincible company
What makes a business world-class at innovation? The companies we work with all invest a substantial amount of…
Medtronic: Innovation versus the pandemic
A spirit of invention and a fresh approach to collaboration have underpinned the fight against Covid, as Medtronic’s…
Quick off the mark
Epidemiologist Dr. Jonathan Quick called the coronavirus crisis before many were conscious of it. How is he feeling…