Lead to shape success
Teams must be freed to build themselves This year, business lost a great thinker. Professor Edward Deci was…
Beware the coming riptide
The paradox of experience risks dragging business to the depths In the modern enterprise, the waters have never…
The human and the algorithm
The mass production paradigm is at an end; the AI era has arrived. Here’s what it means for…
The transformation opportunity
Businesses unlock vast value when they help customers realize their true aims Whatever you sell today is not…
A light in the dark
The marketing funnel is going dark. AI is rewriting the rules of how customers find you There was…
Hiding in plain sight
AI knows what your customers have said. It has no idea what they haven’t Here’s a question that…
The power of connection
Authentic human connection still beats big data. Here’s how to nurture crucial relationships In the race to understand…
One brick at a time
The ability to meet changing consumer needs has been central to Minor International’s growth over several decades –…
Purpose with precision
Purpose drives career satisfaction, but only when employees can translate it into a credible plan When it…
Behavioral issues
Organizations rightly no longer tolerate workplace behavior that was once widely accepted. It’s time to hold bad bosses…
I’m saying farewell. AI is getting started
Anthropic’s exposure of blue-chip security flaws is a seminal moment Ten years ago, almost to the day, I…
The Z-curve
Prepare now if you want your organization to survive – and thrive – in the face of accelerating…