Is Gen Z disloyal?
As employees opt to change jobs more often, organizations need to face reality. Here’s how leaders can rethink…
A promotion? Thanks but no thanks
Gen Z is turning down promotions on the basis of a different strategic calculus about work. Baby Boomers’…
Remember the human
People are central to organizations’ efforts to accelerate the adoption of new technology. The relentless march of AI…
Working with neurodiversity
To improve inclusion for neurodivergent colleagues, stop blaming them for communication challenges – and start rethinking the workplace…
Empathy is the new currency
Human leadership demands human emotions. On the first day of 2018, the psychologist Dr Sherry Turkle published an…
Lead to grow
Leaders face an increasingly uncertain, unstable and disrupted future – but by recalibrating in three key areas, they…
Humans plus AI: the new value equation
As financial services firms ramp up their investment in artificial intelligence, the crucial role of people in an…
From the other point of view
Leaders should take care to understand the perspectives of others. Recently, I attended a gathering of 1,500-plus board…
Leading an evolution
Mastercard’s Michael Fraccaro puts people at the center of business strategy. It is never too late for a…
Stability is underrated
Constancy is paramount in the storm of change. One of the most significant facts about humanity,” noted the…
The ecosystem mindset
We need to be imaginative about what we need and who we can collaborate with to accomplish audacious…
The power of a theory
Marketing needs a theory of human behavior – and behavioral economics is that theory. As a marketing, brand…
