Strategy and Operations

Empathy is the new currency

Human leadership demands human emotions. On the first day of 2018, the psychologist Dr Sherry Turkle published an…

Leadership, trust and transformation

Trust is a critical foundation for successfully implementing AI. Here’s how leaders can accelerate its adoption and reap…

The importance of migration and conversion

The imperative to implement AI effectively means leaders need to think strategically about the critical phases that could…

Three sides of a company

An interconnected triangle holds the key to business success. Running a successful business involves more than just selling…

Stability is underrated

Constancy is paramount in the storm of change. One of the most significant facts about humanity,” noted the…

The discipline to implement effectively

Too many digital transformations fail. Success requires leaders with a disciplined mindset. Your digital transformation cannot fail. But…

Back to consumer basics

Senior executives often end up distanced from their target market customers. Consumer insights can help bridge the empathy…

Focus on less to achieve more

The problem with strategy is not one of generating ideas – it’s execution. Here’s how to stay focused…

Marketing sustainability

It is a communications challenge like no other. Storytelling skills will be essential for businesses to explain how…

A repeatable process

Innovation projects are doomed to keep stumbling over the same obstacles unless leaders act to establish processes that…

Bridging cultures

How can Western business leaders master the art of negotiating with Chinese companies? In a globalized economy, the…

Cracking corporate

Leaders have a vital role to play in nurturing young talent – especially where unequal societies mean that…

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