The three paradoxes of resilience
Complex challenges demand a dynamic balancing act. Japan has the most hospital beds per head in the world:…
Stories are addictive – use them carefully
Ben Shenoy explains the use, and misuse, of the story drug. Both the immediate threat of the coronavirus…
How to sell something new and disruptive
Social proof helps overcome innovation resistance, says Ben Shenoy. Remember the Apple Newton, Sinclair C5, or Cheetos Lip…