Strategy and Operations

Beware the coming riptide

The paradox of experience risks dragging business to the depths In the modern enterprise, the waters have never…

The transformation opportunity

Businesses unlock vast value when they help customers realize their true aims Whatever you sell today is not…

Hiding in plain sight

AI knows what your customers have said. It has no idea what they haven’t Here’s a question that…

The Z-curve

Prepare now if you want your organization to survive – and thrive – in the face of accelerating…

Orchestration not automation

We need a better leadership operating system to create enterprise value in the AI era Over three-quarters of…

No-regrets strategy

Three principles from game theory can shape successful strategies for a chaotic world There’s a video of celebrated…

Think like a scientist

To create strategy in the face of uncertainty, leaders need to recognize the limitations of the scientific method…

The consumer evolution

A new model offers a dynamic framework for understanding fast-changing consumer needs Imagine time travelers from the 1950s…

The new global rules

To compete in a volatile world, leaders need to reevaluate their capability stack – and rebuild their supply…

The attention economy needs you

Leaders must transform organizations into catalysts for connection You might remember the Ice Bucket Challenge. Or you might…

Beyond permacrisis

Leaders need to get away from constant fire-fighting and focus on creating a sense of permaopportunity My Dad…

No strategy without vision

Most Gen AI projects fail before they begin. Leaders must start developing a clearer picture of their organization’s…

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