Remote Working Webinar Series
CONTEXT
The Remote Working Webinar Series will support your business
- The COVID-19 pandemic significantly accelerated remote working at a speed and scale that is unprecedented, with over 200 million* people currently working remotely around the world.
- The absence of face-to-face interaction and the idea of working from anywhere other than a physical place of work has to a large extent caught the South African workforce off-guard.
- Challenged by an inability to adapt at the appropriate speed, and with the required level of agility, leaders are making every effort to adapt in an attempt to protect employees and business objectives/production.
Duke CE has designed the Remote Working Webinar Series through the lens of three key questions:

Engage
How do we ENGAGE participants and set them up for a successful remote working experience?

Explore
What opportunities to EXPLORE can we offer participants to enhance their new knowledge, skills, and tools?

Embed
How do we EMBED the learning so that it becomes a daily discipline, part of a routine way of leading, and sustainable beyond the period of lockdown?
LEARNING OUTCOMES AND APPROACH
This series delivers three key learning outcomes through its approach
- The toolset required to lead employees and teams that are new to remote work.
- The skillset to lead the rapid transition to remote work and virtual collaboration, with agility and empathy.
- The opportunity to rewire and re-orientate themselves to a new way of managing energy, directing attention, and promoting holistic wellbeing in the teams they lead.
Delivered through a multi-channel digital experience:

Engage
1
Virtual Instructor Led Training
2
Interactive Webinar
3
Immersive Digital Live Feeds
4
Virtual Simulations

Explore
5
Pre-Thinking & Pre-Work
6
Digital Archive
7
Digital Storytelling

Embed
8
Virtual Relationship-Building: Peer Coaching
9
Collaboration & Preparation
10
Online Journaling
LEARNING ARCHITECTURE
Duke CE offers a comprehensive guide to the world of remote working to ensure your business’ continued success.

ILLUSTRATIVE TIMELINE
We will customise the delivery timeline to suit your business needs but propose that we work with you for ~6 weeks on the series.

ENGAGE
We propose running three key webinars to address your needs.

WEBINAR 1
Key Summary
Clarify expectations for remote working model to maximize effectiveness; for example set up:
- Engagement
- Norms for time and location
- Key processes
- Centralised information
- Virtual team and trust
Leaders have a pivotal role to play in leading team performance
Increase touchpoints with key team members and stakeholders
- How to ensure strong verbal feedback loops on projects
- How to maintain relationships and have meaningful discussions over phone and video
Schedule working team touchpoints and participation
- How to compensate for loss of informal engagement opportunities.
- How to avoid “connection fatigue”

WEBINAR 2
Key Summary
Establish processes for work planning, productivity and deliverables, and explicitly define collaboration models, and:
- Increase touchpoints
- Provide clarity
- Build deeper trust
Leaders have a pivotal role to play in leading team performance
- How to set performance goals, track progress and measure impact within the context of remote work
- How to reach consensus within your team on what “urgent” means in this new operating context
- How to set standards for typical iterations
- How to work across different timezones

WEBINAR 3
Key Summary
Take the time to plan a thought out wellness programme that includes practical advice for employees, helping them:
- Manage stress
- Improve ways of working
- Improve physical & mental well-being
Leaders have a pivotal role to play in leading team performance
- Understanding the employee context when working in remote teams.
- Techniques to manage the energy flows and rhythms of team members for maximum team effectiveness.
- How to conduct Personal and Career Development discussions virtually.
- Enabling employees to leverage your organisation’s support network.
Leveraging access to Duke CE’s Global Thought Leadership will dramatically improve results
We provide access to online webinars to support your learning journey:

Seeing Around Corners: Spotting Inflection Points in Business Before They Happen
Presenter: Rita McGrath
World-Renowned Thought Leader and Professor
Businesses must become strategically agile, constantly adapting to catch the next value wave. Learn why and how leaders can see early signals of change and prepare.
Rita McGrath shares key ideas from her book, Seeing Around Corners.

Futureproofing Organizations For Digital Disruption
Presenters:
Hari Nair, leading practitioner of innovation
Venkat Venkatraman, Professor of Management
Every industry faces new realities in the digital future. Business models and practices tried-and-tested in the industrial age may not work going forward. Your competitors in the future are not only those companies that you have competed against in the past. Companies that are “digitally-born” bring new competencies rooted in digital technologies.

Agile Dashboard
Presenter: Joe Perfetti
Duke CE Innovation Fellow and Professor of Finance
As executives, we use dashboards to monitor the performance and health of our businesses. Traditional metrics like sales, revenue and margin are common and important metrics. But today, in the age of disruption, do we need different, more forward-looking metrics to indicate if our business is agile enough to win the marketplace tomorrow?

Strategy in the Digital Revolution
Presenter: Ryan McManus
Co-Founder and CEO of Techtonic
Today every business is focused on digital transformation, yet most are struggling to realize value from their efforts. Less than 20% of leaders believe their efforts have been successful. With unprecedented access to data and technology, how is it that firms and their leaders are experiencing such disappointing results?
Building Strategic Agility is a premium offering to consider
Duke CE’s Building Strategic Agility 8-module interdisciplinary certificate course is designed to help leaders become more agile and capitalize on the new rules of strategy for themselves and their organizations. This course is available in a blended, supported experience for cohorts and an online, self-paced format for individuals and teams.
Faster, Smarter Decisions
Explore the ‘decision challenges’ facing organizations in the 21st century, as well as strategies for enabling the culture change and mindset shifts needed to make faster, smarter decisions
Harnessing Data Science for Business Impact
Examine how data science is changing what’s possible and reshaping our roles as decision-makers.
The Agile Dashboard
Learn new agile metrics organized around speed, interaction, and pivot, which leaders need to monitor and manage to ensure their businesses stay ahead.
The Power of Purpose
Learn how to discover your Organizational Purpose and how to craft and narrate a compelling vision that provides context and meaning to your team’s work in these uncertain times.
Agile Teams
Explore an agile approach to teams that enables a continuous cycle of socialization, positive agitation and synergizing.
Levers for Culture Change
Learn the characteristics of agile cultures and how to use the levers of culture change to build more agility into your own organization’s culture.
Sources of New Competitive Advantage
Explore how to spot emerging trends, threats and technologies that could challenge long-held assumptions underpinning your business, while also preparing you to seize the opportunities these developments offer.
Customer-Centric Innovation
Explore how companies can build greater customer-centricity, speed and flexibility into their DNA, allowing them to out-innovate the competition and thrive in the “age of agility.”
Digital Transformation
Learn a roadmap toward building the agility needed to capture value in the market amidst this digital disruption, and the implications internally for your organization and people.
This course includes:
- 10 interactive video modules
- 8 expert instructors
- 8-10 hours of total effort
- 9 application guides
- 7 practice exercises
- 9 downloadable guides
- 1 certificate of completion
Available for individuals or in a structured solution for cohorts.

Video Lessons

Examples & Case Studies

Application Guide
