Learning at Work

Learning at Work is NOT attending a program, webinar, or e-module while at the office. Rather, it is about embedding learning into daily work processes. Rich learning opportunities occur regularly on the job through challenging work assignments and feedback from supervisors, mentors or peers; but the learning component is often inconsistent or not inclusive.

Learning at Work is sets of routines and resources that turn day-to-day work moments into explicit learning experiences. Options include: building developmental routines into work routines (after action reviews, questioning rather than telling, supported delegation of responsibility); collaborative communities for peer-to-peer knowledge sharing (social learning networks); just-in-time performance support content and tools (online/mobile modules).

Two examples of Learning at Work are:

  • Team-Based Learning - embedding developmental process into work processes
  • The Loom - on-line learning community which connects people to people and to developmental content